I take great pride in knowing the people I work and interact with. Getting to know people is the best way I know to help people find their own way in life.
Often times, I find that simply listening, and asking the right questions, can help people find the answers within themselves.
In addition to my job I have used my coaching skills in my spare time as well. I have trained a number of different handball-teams, in all agegroups from small children to adults, and at levels of up to the Danish 3rd division. Having coached at different levels emphasises the need to meet the players at the right level, as of course the needs of a 5 year-old are vastly different from an adult.
Coaching teenagers and adults in a handball setting, is in many ways similar to coaching them in a professional setting. Often it’s about helping the people find their place, and to help them realize how they can best contribute to the team, both for their own benefit, but also for the greater good.
A key part of leading teams to success, is setting a clear goal, and direction for the team to aspire to. Whether the goal is in life, career or leisure activities, it is important to make sure that everyone is on board, and knows how they can contribute to succeed.
The prupose of the live team was to deliver content and campaigns quickly, to respond to market needs. Under my leadership, we succeeded in bringing the leadtime of campaigns down from 1-3 months, to 3-4 weeks.
We acchieved this by implementing a more strictly managed development process, clearly defining gates, that a project was to go through.
The process implemented required stakeholders to provide the right input, at the appropriate time in the process, thus eliminating endless last minute changes, and putting a stop to discussions with minimal end-user impact.
To ensure the development of the team I used individaul and team skill-matricies. This allowed me to understand what skills we had in the team, and when we needed to ask for outside help.
From both my time at SIMAC and from my current employment at LEGO, I have worked with offshore development teams in India. Working with offshore teams poses a number of challenges both in terms of communication and cultural differences.
To overcome the challenges posed by this I have spent a lot of my time getting to know the people that I worked with, enabling me to better understand their needs, in terms of how they work, and what they require to deliver solutions in the right quality.
The key to succeeding in this field, is to find practical solutions, that can help overcome difficulties posed by distance, this could be as simple as using a collaborative tool when running scrum-sessions, but it could also be to invest resources in meeting up in person, to establish a personal relation.
The most important thing in a project, is to set the direction, and define the goal of the project. Doing this enables the team to pull in the same direction, and can be helpful when ironing out conflicts in the team.
Conflicts in a project team are inevitable, both in terms of time-restraints, allocation, priority against other work and on a personal level. In my view it’s important to listen to, and understand the conflicts, and to deal with them in a good and proffessional way.
In my career at Telia, I was part of the hiring-committee that found a new test-manager for out test management team. I was involved in the whole process, from screening applications, to conducting interviews.